Replacement Request Form By filling out this information, we can better assist you and make sure we can provide you with the best solution as soon as possible. The more information we are provided with, the faster we can offer a solution or replacement.
Was your phone purchased within the last year? How often do you charge the phone? When was the last time you charged the phone?* How long did you charge the phone last time? How long do you talk on the phone each day? How long does the charge last when not being used? Has there been any physical or water damage to the phone? Is there a difference when you charge the phone with the dock vs the cable? Are you connected to Wi-Fi calling? Please describe the issue in detail, so we know how to best help you.
SUBMIT
Thank you for submitting the replacement request form. A Jethro team member will review your case and get back to you within 24 hours with the best solution. If you have any questions or concerns, please contact us. 
