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Frequently asked questions

Will Jethro SC490 work with Rogers, Fido, Chatr, and PC Mobile in Canada?

Yes, the Jethro SC490 works with Rogers and any carriers that operate on its networks.

Will Jethro SC490 work with Tracfone and Net10?

Yes it will, and make sure you use the Sim card that work on T-Mobile, AT&T and Verizon Service.

Why is Jethro SC490 4G phone matters now?

The major carriers will start phased out the 3G network by 2020/2021. The 3G phone will no longer be working after the service has been completed in each area.

How to open the back cover and insert the SIM Card for Jethro SC490?

How do I choose and save my ringtone on my Jethro SC490 phone?

1. Press the menu button 2. Select “Settings” 3. Select the 6th option “Sound” 4. Scroll down to “Phone ringtone” 5. Select the ringtone you would like 6. Scroll all the way down to press the “Ok” button to save it

How do I set up keypad lock on my Jethro SC490 phone?

1. Press the menu button 2. Select the 8th option “Security & location” 3. Select “Screen lock” 4. Select “Key” 5. Use the bottom left button on the keypad (with a padlock icon) to toggle keypad lock on and off

Can Jethro SC490 be used with Verizon's network?

Yes, it can. You will just need to insert a working Verizon Mini size SIM card into the phone to use it. Learn more from the blog https://www.jethroshop.com/post/tips-and-tricks-to-activate-your-jethro-sc490-phone-with-a-verizon-sim-card

What size of SIM Card does SC490 use?

The Jethro SC490 uses the regular size SIM card, also known as Mini-size SIM Card.

Can I use Jethro SC490 with xfinity?

Yes, the phone is unlocked to xfinity mobile. Xfinity operates in 4G bands 2,4,5,13,66 and Jethro 4G operates in 2,4,5,7,12,13,17 and 66.

Does Jethro SC490 have Bluetooth?

Yes, this phone has Bluetooth, and it's version 4.2.

Does the speaker work for those hard of hearing with Jethro SC490?

Yes, this phone is compatible with the M4/T4 hearing aid. Additionally, the speaker will broadcast in a loud volume that can be easy to hear.

How does the GPS location work with Jethro SC490?

The GPS location is there for the SOS emergency feature. After the SOS is triggered, besides calling the 5 Pre-programmed emergency contacts, the phone will also send a text message to the contacts with a GPS google link so that way the emergency contact members can pin the user on the google map.

Does the keypad light up on Jethro SC490?

Yes, it does.

How does a new text notification appear on Jethro SC490?

The text notification will appear on the top of the home screen as well as inside the messaging -> inbox.

How do you answer a call and end a call with Jethro SC490?

You will press the Green Button to answer a phone call and press the Red button to end a phone call.

Does the Jethro SC490 have a speaker?

Yes, it does.

Does Jethro SC490 come with T9 predictive typing assistance?

Yes, it comes with T9 predictive texting.

How much additional memory can be added to the Jethro SC490 phone?

The phone can take a microSD card up to 64GB.

Does the Jethro SC490 need an adapter when adding a micro SD card?

No, you don't need an adaptor to add the micro SD card to the phone.

What is the battery size of the Jethro SC490?

The battery size is 1600mAh.

Does Jethro SC490 support multimedia messages?

Yes, it supports the MMS as long as your cellular carrier provides the MMS service.

Does Jethro SC490 have an FM Radio and a music player? How do I access the music?

Yes, it does have an FM Radio and a music player. You can store songs on the SD card and access them through the multimedia option under the menu.

Product Details:

Features: FM Radio, MP3, Torch, SOS, Vibration, Camera

Design: Bar

Dimension: 5.4 x 2.2 x 0.5  in 

Weight: 4 oz


RAM: 512 MB

SIM Card: Mini SIM

Micro-SD Card: Support up to 64G (optional)

Bands: 4G FDD Bands 2,4,5,7,12,13,17,66,

            3G WCDMA 850/1900/2100 MHZ,

            2G GSM 850/900/1800/1900.

No. of SIMS: 1 Standard size

Display: 2.8" TFT 240x320 pixels

Camera: 2 MP 

Bluetooth: 4.2

Battery Type: Li-ion 1600 mAh Rechargeable

Headset connector Type: 3.5 mm

No. of Phone Book Entries: 200

No. of Messages: 250

Ringtone: MP3

Audio Format: MP3, AMR, MIDI

Video Format: MP4, 3GP

Image Format: JPG, BMP

Languages: Multiple languages


Established in Canada in 2012, Jethro is a US-based company now that specializes in selling wireless technologies that will enhance the lives of seniors and other challenged consumers.  We recognize the increased desire of seniors to enhance their later years using new easy-to-use technologies...read more


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  • Jethro Phones seniors and kids
  • Jethro Phones seniors and kids
  • Jethro Phones seniors and kids
  • Jethro Phones seniors and kids
  • Jethro Phones seniors and kids