• Press and hold the red hang-up button for 5-10 seconds

• Make sure the battery is inserted correctly

• Charge the phone overnight

• Try a different charging method. If you typically charge the phone with the dock, try with the cable directly and vice versa.

• If you have another micro USB cable, try that one.

• Use a different outlet.

Unfortunately, physical and water damage is not covered under the warranty. Contact us at jethro@jethroshop.com to learn about your options.