Effective Date: June 01, 2021
I. COLLECTION OF INFORMATION
We collect information when you visit our websites, use our apps, contact us, and when you subscribe to and use our wireless services.
We collect information you provide directly to us. This includes personal information (such as your name, email address, phone number, postal address, Social Insurance Number, and date of birth), a username and password, payment information, and communications you send to us.
We collect information when you use our service. This includes information about the calls you make and receive, text messages you send and receive, websites you visit, mobile applications you use, and wireless network and device information, including location, Internet protocol (IP) address and connection speed, mobile telephone number, device and advertising identifiers, browser type, and operating system. Some Jethro Mobile devices include third-party-provided system applications that collect information about network and device conditions, which is used to secure and improve our network and services.
We also collect information when you visit our sites and use our apps, including through cookies and similar technology. This includes your IP address, mobile number, device and advertising identifiers; browser and platform type, operating system, connection speed and other attributes; pages that you visit before and after visiting our sites; the date and time of your visit; information about the links you click and pages you view within the sites and screen records.
We also allow advertising companies to collect information about your activity on our websites and in our app, for example through cookies, mobile ad identifiers, pixels, web beacons and social network plugins, to help us provide more relevant Jethro Mobile advertisements on our website and on others’ sites and apps. The use of information collected about your visits over time and across different websites, apps and devices is known as “interest-based advertising.” Please see Section V below for more information with regard to the use of your information for these purposes.
We collect info when you contact us. When you contact us or we contact you, we may monitor or record that communication for quality assurance, training and security purposes.
We collect information about you from others. We may obtain information about you from other sources, including from companies that collect consumer information such as demographic and interest data. In addition, if you access third-party services, such as Facebook, Google, or Twitter, from our sites or apps, to log into our sites or apps, or to share information about your experience, we may collect information from these third-party services.
II. USE OF INFORMATION
We use the information we collect to deliver service, to market to you, and for other business purposes, including to:
Fulfill your requests for products, services, information and customer support;
Determine products and services that may interest you and market them to you, including on Jethro Mobile sites and apps and on others’ sites, services, apps and devices as described in Section V below;
Analyze the use of the sites, apps, and service for our purposes, such as product and service enhancements;
Research and develop new products and services;
Customize the content you see when you use our sites and apps;
Secure and improve our network and services;
For any other purposes disclosed to you at the time we collect your information or with your consent.
III. DISCLOSURE OF INFORMATION
We share information about you with vendors and partners who do work on our behalf and for other business purposes.
Authorized service providers and partners. We share your information with service providers and partners that help us with a variety of things, including development and delivery of our sites, apps and service. This includes services provided by others to help us with analytics, including Google Analytics, which may include storing and accessing cookies and other information on your computer or wireless device.
Business transfers. We may share your information in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
Legal purposes. We may disclose information (1) to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries and in emergencies such as those involving the danger of death or serious injury to any person; (2) to advance, protect or defend the rights, interests, property, safety, and security of Jethro Mobile, our affiliates, users, or the public; (3) to identify, protect against, and address unauthorized or unlawful use of our sites, apps or service, or our network; and (4) to outside auditors and regulators.
Collections. We may disclose information to collection agencies to obtain payment for Jethro Mobile-billed products and services.
Aggregated and De-identified Information. We may aggregate or otherwise de-identify information and use it for our own purposes or share it with third parties for their own purposes.
With your consent. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
If you access third-party services, such as Facebook, Google, or Twitter, through our sites or apps, to log in or to share information about your experience with others, these third-party services may be able to collect information about you and they may notify your connections on the third-party services about your use of the site or app, in accordance with their own privacy policies.
We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure.
V. COOKIES, SOCIAL MEDIA PLUGINS AND OTHER WEBSITE AND APP TOOLS
You may see Jethro Mobile ads on others’ sites, services, apps and devices, as well as on Jethro Mobile sites and apps. These ads may be tailored for you based on information that we or companies acting on our behalf collect on Jethro Mobile sites and apps as well as other sites and apps where these advertising entities also are present.
To accomplish this type of advertising, advertising entities place and access cookies and similar technologies on browsers you use and access advertising identifiers from your mobile device operating systems. Information about your activities on the websites and in the apps where the entities are present can be combined and used to determine whether you fall into an audience advertisers wish to reach.
Advertising that is customized based on information about your visits over time and across different websites, apps and devices is known as “interest-based” advertising. In accordance with the Digital Advertising Alliance self-regulatory principles, we require that advertising companies disclose when they are using interest-based advertising techniques to deliver interest-based ads on our sites and apps as well as when they deliver Jethro Mobile ads on other sites. We also require them to offer you an ability to opt out of this use of your information. You can visit the industry-wide Digital Advertising Alliance opt-out page to learn more and opt out. Additionally, you will see an icon in or around online advertisements placed using interest-based advertising techniques. You can click on the icon to learn more and opt out. You can also opt out of the use of your device identifiers for interest-based advertising by selecting “Limit Ad Tracking” or “Opt out of Interest-Based Ads” in your device settings.
Jethro Mobile websites may include social network or other third-party plug-ins and widgets that may provide information to their associated social networks or third parties even if you do not click on or otherwise interact with the plug-ins and widgets.
VI. YOUR CHOICES
You have choices about certain ways we use and share information about you.
Marketing. You have choices about receiving marketing from Jethro Mobile. If you would like to be removed from Jethro Mobile’s email marketing list, you can opt-out by following the unsubscribe instructions, usually found at the bottom of the emails.
Website information used for interest-based advertising You have a choice about whether certain information collected on websites, including Jethro Mobile sites, is used to customize advertisements you see on the internet. Click on this icon in or around an advertisement and follow the instructions for opting out. Similarly, settings on your mobile devices let you limit the collection and use of information from your device for advertising purposes. You can also set up cookie controls through many browser settings. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). If you choose to refuse, disable, or delete these technologies, some of the functionality of our apps or sites may no longer be available to you.
Do-Not-Track Signals and Similar Mechanisms. Some web browsers transmit "do-not-track" signals to websites. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.
VII. INTERNATIONAL USERS
IX. STILL HAVE QUESTIONS?
STATE OF WASHINGTON AND UNITED STATES OF AMERICA FEDERAL PRIVACY RIGHTS
Both the State of Washington and United States of America Privacy Acts give consumers some specific rights regarding their Personal Information and Data.
The law provides you with the right to know what information we collect about you and how we use it, to access and delete that information within certain limitations, to tell us not to sell personal information about you, and to not be discriminated against for invoking these rights.
Your Right to Know
Your Rights to Access
You have the right to request access to specific pieces and categories of personal information we collected about you in the past 12 months. You can do this by accessing our Data and Privacy Portal and via the email address provided below.
Your Right to Delete
Requests that Jethro Mobile delete your personal information are subject to exemptions under the Privacy Acts. We will retain certain information required for security, legal, or other business or commercial purposes only as long as necessary for business, accounting, tax or legal purposes and then securely delete it.
Your Right to Say “Do Not Sell”
The Privacy Acts give you the right to say no to the sale of personal information.
We do not sell information that personally identifies you such as your name, telephone number, mailing address or email address. We may allow third-party advertising companies to collect information about your activity on our website and in our app, for example through cookies and similar technologies, mobile ad identifiers, pixels, web beacons and social network plugins. These ad entities use information they collect to help us provide more relevant Jethro Mobile advertisements and for other advertising purposes. This activity may be considered a sale under the Privacy Acts. Visit the Digital Advertising Alliance's Consumer Choices page to learn more about how you can limit this type of advertising. App users can opt out by using your device settings to “Limit Ad Tracking” (for iOS devices) or “Opt out of Ads Personalization” (on Android devices).
Your Right to Not Be Discriminated Against
We will not discriminate against you if you exercise any rights described in this section. We will not deny goods or services, charge different prices or rates for goods or services, or provide you a different level or quality of goods and services. You also have the right to receive information about the financial incentives that we offer to you.
Where to Exercise Your Rights
You or your authorized agent can exercise your right to access or delete data by:
Visit our Data and Privacy Portal
Send an email to us
We require you to verify your identity using the processes described in the portal before we fulfill your request.
You can authorize an agent to exercise your rights under the Privacy Acts on your behalf. To designate an individual as your authorized agent or someone to whom you have granted a Power of Attorney to exercise your privacy rights, send their name, physical address, and email address to us via email. We may require additional proof that you granted the authority. If you have questions about your rights under Privacy Acts, please contact us via email.